Frequently Asked Questions
& Good Tips
9/25/07 What do I get charged for? How much does consulting cost?
Do I pay for email correspondence?
In a nutshell, all time is billable except for hosting
and email support requests. This is also clearly stated in our
terms and website
pricing, where many answers can be found. If you read our mission
and philosophy, you will understand that we put our "client"
hat on before spending your money. The answer to many questions
can be found on the pages of our website. If you look and read and
the answer is still not clear for your particular situation, or
if you ask without looking, then the answer is obviously important
to you (just as when you think it is important enough to make an
inquiry to your attorney or accountant). We can offer mediocre customer
support and direct you to our web pages, or we can offer the kind
of support we value, i.e. billable custom-tailored answers that
fit your business needs. Realize that there are many blunders that
can inadvertenly be made in the online world, things you would never
think of. That's what we mean by putting on our client hat—proactively
doing what we think is needed for your business. Most often
this results in a thank you rather than in a feeling of being overcharged.
We value ongoing client relationships—having clients
trust that we will work proatively on their behalf when needed,
we will formulate succinct yet thorough answers to their questions
to relieve them of reading and searching, and we will charge them
for the value delivered so that they will remain our client.
What are the components of your internet
presence? What do you need? How much, how often, how long,
to whom will you pay?
What are the elements of a successful internet
presence? Set-up, promotion, follow through?
Questions about your name and address?
What's a URL? Do you have a "home" page on another
View some of our projects, clients we
have helped. Review the great feedback
we have received from clients and their customers.
READY?!! How do I get started?
Contact Mad River Consulting to design
your sitepricing for basic
to complex design and functionality.
Choose your domain and host with MadRiverWeb.
Need a list of good content?
Good links to other websites? (Especially for those in the real
Promote your site, very important for
How much will updates cost me? Can
I do it myself?
Make your payment on-line with
your credit card. Payment terms and conditions.
Legal information--(hope to have this section someday)
Solicitations by postal mail, do not pay, contact us
The Power of Email
TopSites solicitation by email "Could you please
be so kind as to update your listing in the TopSites directory by
___, if you don't mind? (We can only continue to list you if you click
the Update button.)" A number of clients have received this solicitation
and they have also sent to most of my domains.
My recommendation: If they indeed have a listing for you,
I doubt they will take you out. Sites like this depend on a large
body of listings to succeed. It may be wise for you to go there
and see what they have for your listing, but they charge a fee,
so if you make any changes, they are likely to charge you. If the
listing looks acceptable, I'd leave it and ignore it. My opinion
is they will still carry your listing and you should not worry about
joining until they become the next Google or Yahoo.
What is a wiki?
Wiki is a piece of server software that allows users to freely create
and edit Web page content using any Web browser. More...
What is a widget?
A small mechanical device or control; a gadget. An unnamed or hypothetical
A web widget is a portable chunk of code that can be installed and
executed within any separate HTML-based web page by an end user without
requiring additional compilation.
Widgets are also known as modules, snippets, and plug-ins. More...